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Yellow Page Search > The Westin Providence
The Westin Providence - (401) 598-8000
The Westin Providence
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Situated in historic Providence, an ideal haven for renewal.
1 West Exchange Street
Providence, RI 02903
(401) 598-8000
Neighborhoods: Downtown Providence
Markets:
Providence, RI Metro
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Owner Message
- Short walk to train station
- Westin Heavenly Bed
- Fitness Center and indoor pool
Attached to the Rhode Island Convention Center and the Providence Place Mall located in the heart of downtown, The Westin Providence - with its glass-domed rotunda, red brick tower and stately de cor - reflects the region's rich historic heritage. Re-energize in the heated indoor pool or fully appointed Capital Club fitness center, relax in the lounge, or dine at the onsite full-service restaurant, Agora. Meeting attendees will appreciate the award-winning meeting services and business travelers can take advantage of our full-service business center.
Customer Reviews
 non chalant service
Reviewed by chrisslp on
2007-11-03T09:10:58Z
We reserved a room with breakfast included and 4:00 p.m. checkout. When we registered, the hotel staff did not say that the hotel could not honor the 4:00 p.m. check out time. So, we thought it was a go. We ordered chicken wings and a bottle wine at 8:45. We were told that it would take an hour! We said fine. We called as the hour approached and the front desk runner never placed our order with the kitchen staff. We replaced the order and checked back in 30 minutes. Yet again the kitchen staff was not given our order. We sent forget it at this point. The next morning we called to confirm our 4:00 p.m. check out and was told that the hotel could not honor. I explained to the hotel front desk staff about our horrible room service experience and she coooly responded that the best she could do was 1:00 p.m. When we tried to use the express checkout, we were not able to do so because they charged us for our breakfast that was supposed to be included.
Pros: friendly housekeeping staff
Cons: hotel front desk and room service
 Heavenly Westin
Reviewed by dragon21 on
2006-06-23T00:00:00Z
Heavenly, Heavenly, Heavenly!!! I don't look forward to not sleeping on my Tempur-Pedic bed at home but now after my first experience at the Westin Providence, I don't have to fear a terrible nights' sleep. The room was very clean, well-appointed in an understated luxury. We had a great view of the city as well. I have 2 suggestions: Go to brunch early ($17 for buffet) as we went at 10am, and all the food was cold and dry...they didn't replenish anything at that time. Also, ask if you can have a room not near anyone as the room beside us was a woman speaking on her cell phone LOUDLY until 2am.
Pros: Fanatastic, comfortable bed, restroom palatial with double head shower
Cons: Brunch buffet poor quality, room noise that disturbed our sleep
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